Data Protection Policy

77games Privacy Policy — Your Data is Safe with Us

Your personal information is completely secure at 77games. This Privacy Policy clearly outlines what data we collect, why we collect it, how it is stored, and what rights you have over your information. Full transparency is our commitment.

Last Updated: January 2026
SSL Encryption
Data Is Never Sold
Secure Storage
Your Control

Why is your information safe at 77games?

We protect your privacy not just in words, but in practice.

Military-Grade Encryption

All your data and transactions are protected with 256-bit SSL encryption — the same technology used by international banks — keeping your information well out of reach of hackers.

Secure Data Storage

77games servers are hosted in internationally certified data centers. Data is protected through firewalls, anti-intrusion systems, and regular security audits.

Your Data Is Never Sold

77games never sells your personal data to third parties. Your information is not shared with advertisers or marketing agencies — it exists solely to serve you.

Your Data, Your Control

You can view, update, or request deletion of your saved data at any time. Your data belongs to you — 77games is simply the custodian.

Marketing Opt-Out Option

If you no longer wish to receive promotional messages or emails, you can unsubscribe at any time. No marketing communications will be sent without your consent.

Regular Security Reviews

77games regularly commissions third-party security experts to audit its systems. Any vulnerabilities identified are resolved without delay.


1

What information do we collect?

77games collects your information in several ways. Here's a full breakdown:

Data Type Example When it's collected
Identity Information Name, date of birth, gender At the time of registration
Contact Information Mobile number, email During Registration & Verification
Financial Information Mobile banking number At the time of payment
Identity Document NID, passport number During KYC verification
Device Information IP address, browser, OS On every login
Usage Data Game history, betting records While Using the Platform

We only collect information that is strictly necessary. No excessive or irrelevant data is requested. We will never ask for your full financial details or banking PIN.

2

What is the purpose of data collection?

77games uses your information for the following specific purposes:

  • Account Management: Creating and maintaining your profile, verifying logins, and keeping your account secure.
  • Payment Processing: Processing deposits and withdrawals and ensuring transaction security.
  • Identity Verification (KYC): Verifying age and identity, and preventing money laundering.
  • Customer Support: Resolving issues, handling complaints, and answering questions.
  • Platform Improvement: Analyzing user experience to improve our services.
  • Legal Obligations: Complying with applicable laws and regulatory guidelines.
  • Fraud Prevention: Detecting and preventing fraudulent activity.

We never use your data for marketing or promotional purposes without your consent. If you do not wish to receive promotional communications, you can opt out at any time.

77games will never ask for your password, OTP, or full card number over a phone call or message. If you receive such a request, it is a scam — report it to support immediately.

3

Data Storage & Security Measures

77games follows the highest industry standards to protect your data. Our security measures include:

  • 256-bit SSL/TLS Encryption: All data transmissions on the website and app are encrypted.
  • Data Encryption at Rest: Sensitive data stored on our servers is kept encrypted.
  • Firewall & IDS: Systems are in place to detect and block unauthorized access.
  • Regular Security Audits: Regular vulnerability assessments conducted by third-party security experts.
  • Access Control: Only authorized personnel can access sensitive information.
  • Data Backup: Regularly encrypted backups are stored in secure locations.

Data Retention Period: Data is retained for as long as your account is active. After closure, it may be kept for up to 5 years to meet legal obligations, then securely deleted.

In the event of a data breach, affected users will be notified within 72 hours and immediate action will be taken.

4

Sharing Data with Third Parties

77games shares information with specific third parties only in limited circumstances. Your data is never sold.

Parties your data may be shared with:

  • Payment Processors: Only the information necessary to process transactions via bKash, Nagad, and Rocket.
  • Identity Verification Services: Authorized third parties for the KYC process.
  • Law Enforcement: Only on the basis of a valid legal order.
  • Audit Firm: Limited data as required by licensing authorities.

77games enters into strict data processing agreements with all third parties it shares data with, and those parties are equally bound to uphold the same privacy standards.

No personal information is shared with advertisers, marketing companies, or social media platforms.

5

Cookies & Tracking Technologies

77games uses cookies and similar technologies on its website. Cookies are small text files stored in your browser.

Cookies we use:

  • Essential Cookies: Login sessions and security tokens — the platform cannot function without these.
  • Functional Cookies: Remembering your language preference and theme settings.
  • Analytics Cookies: Understanding and improving which parts of the platform are used most.

Cookie Controls: You can disable cookies in your browser settings. However, turning off certain essential cookies may affect the functionality of some platform features.

6

Your Rights

You have the following rights over your personal data at 77games:

Right to Access

You can request to see what information we hold about you.

Right to Correct Your Data

Contact support to correct any inaccurate or outdated information.

Right to Erasure

You can request deletion of your data after closing your account.

Right to Object to Processing

You may object to your data being used for specific purposes.

Right to Data Portability

Request a copy of your data in a clear, readable format.

Right to Opt Out of Marketing

You can opt out of promotional communications at any time.

7

Children's Privacy Protection

77games strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect or store any data from minors.

If we are informed that a minor has created an account, we will immediately:

  • The account will be closed.
  • All associated data will be deleted.
  • If there is a remaining balance, we will arrange a refund.

If you suspect a minor you know is using 77games, please notify us at support@77games.im 。We will take immediate action.

8

Privacy Policy Updates

77games may update this Privacy Policy as needed. Depending on the nature of the changes, we will notify users accordingly:

  • Minor Changes: The "Last Updated" date at the top of the page will be changed.
  • Major Changes: Advance notice is sent to your registered mobile number or email.
  • Major structural changes: You will be asked to agree to the updated terms at your next login.

Continued use of the platform after a policy update will be considered acceptance of the revised Privacy Policy. We recommend checking this page regularly.

9

Contact & Complaints

For any questions, concerns, or complaints regarding this Privacy Policy, please get in touch with us:

  • Email: support@77games.im
  • Live Chat: Live chat available from any page on the platform.
  • Help Center: Help Center Detailed guide on the page.

For data protection complaints, we aim to respond within 3 business days. Complex cases may take up to 15 business days.

When submitting a request to delete, view, or correct your data, please include the mobile number or email registered to your account so we can verify your identity promptly.

Common Questions About the Privacy Policy

No, 77games never collects or asks for your mobile banking PIN, password, or OTP. When making a payment, you enter your PIN directly into bKash/Nagad/Rocket's own system — 77games cannot see that information.

After account closure, certain data must be retained for up to 5 years due to legal obligations (such as financial transaction records), after which it is permanently deleted. Personal and contact information is deleted sooner.

Only your approximate country or region is identified via IP address — this is for security and geo-restriction compliance. Precise GPS location tracking is not performed.

To stop promotional SMS or emails, contact support or click the unsubscribe link at the bottom of any email. Opt-outs take effect within 48 hours. Please note that important account security messages will continue to be sent.

Email support@77games.im with the subject line "Data Copy Request". Include the mobile number registered to your account. Once your identity is verified, a copy of your data will be sent within 5 business days.

Play with Peace of Mind — Your Data is Protected

Your personal information and financial transactions are fully secure at 77games. Open an account today and enjoy gaming on a platform you can trust.

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